Terms & Conditions
Welcome to Carpet Diem Cleaning. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Services
Carpet Diem Cleaning provides professional carpet, upholstery, and steam cleaning services in Sydney and surrounding areas. All services are subject to availability and confirmation.
2. Bookings & Quotes
Quotes provided are estimates based on the information you provide.
Final pricing may vary depending on the condition, size, and type of service required.
Bookings are confirmed only after approval from both parties.
3. Payments
Payment is due upon completion of the service unless otherwise agreed.
We accept approved payment methods as communicated at the time of booking.
4. Cancellations & Rescheduling
Customers are requested to provide reasonable notice for cancellations or rescheduling.
Late cancellations may incur a fee depending on the situation.
5. Access & Conditions
The customer must provide safe and reasonable access to the property.
Any hazards or special conditions must be informed in advance.
Delays due to restricted access may affect service timing.
6. Results Disclaimer
While we aim to achieve the best possible results, complete stain removal cannot be guaranteed in all cases.
Results may vary depending on carpet condition, material, and stain type.
7. Liability
Carpet Diem Cleaning is not liable for pre-existing damage, wear and tear, or issues not disclosed before service.
We take reasonable care during service, but certain risks are inherent in cleaning processes.
8. Customer Responsibilities
Remove fragile or valuable items from the work area before service.
Inform us of any specific concerns or special requirements in advance.
9. Website Use
All content on this website is for informational purposes only.
Unauthorized use or reproduction of content is prohibited.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website or services indicates acceptance of any changes.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Carpet Diem Cleaning
Sydney, Australia
Email: vinci@carpetdiemcleaning.com.au